Fines Victoria took over from Civic Compliance on 1st January 2018. It was supposed to be a seamless transition. It hasn’t worked. Some of the early problems are starting to be fixed (lengthy delays in nominating fines), but some of the other problems show no signs of improving.
A private company manages the IT system for Fines Victoria. They don’t use the same IT provider that Civic Compliance used. Twenty months since the launch date, the new company still does not have an effective system. What does that mean? Well, if you went to court after 1st January 2018 and received a fine, that fine has not been generated yet. You can’t pay a fine that hasn’t been generated yet. On average numbers, it is approximately $100m of fines that need to be processed.
There have been other problems. The Sheriff has been unable to enforce any outstanding warrants because they cannot get a clear update from Fines Victoria about who owes what! We are hearing reports that this is starting to come back online with the Sheriff very recently commencing road blocks again.
If you believe you have an issue with outstanding fines, contact us on 1800 351 114 to discuss.